The 10 Lies of Learning: Lie #8: “Thou Shalt Comply”

As we continue our countdown of the biggest lies in Learning & Development, we arrive at #8—the persistent myth that mandating learning completion drives behavioral change. Let me be crystal clear about what I’m addressing here. This is NOT an attack on compliance training itself. Harassment prevention, safety protocols, data security, and other regulatory training […]

The 10 Lies of Learning, Lie #10: If We Build It (a Learning Program), They Will Come

Welcome to our countdown of the biggest lies in Learning & Development. We’re starting with #10 – a comforting fiction that has launched a thousand LMS implementations. You’ve seen the movie Field of Dreams. Kevin Costner hears a whisper in his cornfield: “If you build it, he will come.” He constructs a baseball diamond, and […]

The 10 Biggest Lies in Learning & Development: A Contrarian’s Guide

A Brief Foreword from Cathy Thornhill: We’re delighted to welcome Josh LeFebvre as our guest contributor. While never officially a member of our team, Josh has been an invaluable part of the Smartfirm ecosystem for years—first as a client, then as a trusted advisor. His unique perspective bridges both sides of our business relationship, offering […]